Aira Raises $12M to Expand Services for Blind and Visually Impaired

After beta testing technology that provides remote assistant services for the blind, San Diego-based Aira has raised $12 million in a Series B round that it says will enable the company to expand its service to thousands of visually impaired users this year.

Aira takes advantage of the gig economy by connecting online independent contractors (via dedicated wireless bandwidth provided by AT&T) to guide low-vision users equipped with a modified version of Google Glass, the Internet-connected eyewear. Like an air traffic controller, Aira agents talk to users through a speaker in the eyewear to guide them through their surroundings, read menus, shop, and provide other real-time assistance.

The company developed the service with the help of the AT&T Foundry for Connected Health in Houston. After raising $3.3 million early last year, Aira tested its technology with about 300 users, founding CEO Suman Kanuganti said Thursday afternoon. They include Erich Manser, who used Aira’s technology to help run the Boston Marathon in April. Continue reading

The Saga of Flight 1241

Last week I wrote an article discussing the decline of customer oriented services by airlines in the United States. I promise to tell my own personal story of a recent trip I took involving an airline. Now it’s time for me to tell the tale. You won’t believe what happened.

On April 23, 2017 I flew on American Airlines to Gulfport Mississippi to attend a meeting the following day. While I had planned to fly back in the evening of April 24 I was unable to do so as, at least from my computer searches, American Airlines, my airline of choice, had no flights available for me. I decided to take the first flight out from Gulfport on Tuesday morning of April 25. At 6 AM I left Gulfport Mississippi on AA flight 5788. We arrived in Dallas-Fort Worth right on time. I went to my gate for my second flight, AA 1241, which was to leave at 8:44 AM Central daylight Time. Continue reading