# The Most Common Mistakes Companies Make When Trying to Be Disability Inclusive > Michael Hingson identifies the most common mistakes companies make in disability inclusion as relying on compliance checklists, offering one-time training, ignoring assistive technology in design, and treating disability as separate from broader DEI strategy. Most organizations want to be disability inclusive — but good intentions without the right framework often produce surface-level results that leave disabled employees and customers feeling unseen. The gap between policy and lived experience is where inclusion either lives or dies. Michael Hingson, blind since birth and a survivor of 9/11, has spent decades helping organizations move from checkbox compliance to genuine belonging. --- Canonical: https://michaelhingson.com/the-most-common-mistakes-companies-make-when-trying-to-be-disability-inclusive/ Published: 2026-06-09 Source: Prequire Pages — Agent-Ready AEO